Return Policy

SAFETY FIRST

We are committed to ensuring a 100% Purchase Protection to customers by offering them genuine products, robust & secure payment gateways and easy returns for items purchased on Koskii.com 

EASY RETURNS

Looking at returning/exchanging your product? It’s simple. You have to raise a return request within 7 days of delivery of the product.

HOW CAN I RAISE A RETURN REQUEST?

Please reach out to bengal.handloom17@gmail.com within 7 days of order delivery. Our customer support team will get back to you within 48 hours of receiving the request.

WHO PAYS THE SHIPPING CHARGES FOR RETURNED PRODUCTS?

We offer a pick-up facility for locations which are serviceable by our logistics partners. Our logistics partner will pick up the return package in 2 – 5 business days from the date the request was placed. 

If the reverse pick-up option is not available at your location, you can self-ship the products to us by any reliable courier service after raising a return request. Please pack the products and ensure that it is unused and unwashed and all the tags are intact. The return courier charges will be re-imbursed by us.

The package should be addressed to our warehouse location: 

NSC Bose Road Kolkata -700103

GOVERNING LAW AND DISPUTE RESOLUTION
14.1 These Terms, all transactions consummated between you and THEBENGALHANDLOOM.COM and the relationship between you and THEBENGALHANDLOOM.COM is governed by the laws of India, without reference to any conflict of laws principles and with an exclusive jurisdiction to the courts.